Voyado is a powerful platform designed to personalize customer journeys, thereby enhancing engagement and driving business growth. As a game-changing solution, Voyado not only fosters customer loyalty but also boosts sales.
The seamless backend integration between Voyado and Lipscore enables direct collection and management of customer ratings and reviews, both from your online and physical stores, through the Voyado platform.
Customer reviews and product ratings, whether obtained online or in-store, are instantly integrated into Voyado. This feedback, sourced from Lipscore, can be analyzed using Voyado’s analytical tools to make data-driven decisions. The platform also allows for customer segmentation based on reviews, ratings, and other pertinent data, facilitating targeted communication. Additionally, Voyado offers the capability to create custom email invitations for customer feedback. All feedback request emails from Lipscore are dispatched via Voyado to ensure consistent communication.
Type of integration: App developed by Lipscore.
Who can do the integration: Lipscore (requires that you request details from Voyado).
Estimated time for integration: Approximately 2 hours, within up to 5 working days from the time details provided by Voyado are sent to our Customer Success Team.
Estimated cost for integration: Lipscore: 1390 NOK per hour x 2h = 2780 NOK
Voyado, a powerful platform personalizing customer journeys, integrates easily with Lipscore. By merging Lipscore’s review capabilities with Voyado’s extensive customer experience platform, we deliver significant value to mutual clients. Explore our selected references below.
Voyado integrates Lipscore within your physical stores. It smoothly connects your POS system with the Lipscore backend in order to create and send review invitations to shoppers who purchased products in your physical stores.
With the seamless integration of Lipscore and Voyado, managing customer reviews and ratings becomes more efficient. This integration enables:
Swift input of customer feedback from online and in-store into Voyado.
Use of this data in Voyado’s analytical tools for informed decisions.
Customized communication based on feedback segmentation.
One-time, permanent removal of GDPR-sensitive information.
Creation of custom feedback request emails within Voyado.
Exclusion of “returned” products from feedback requests.
Consistent communication via Voyado for Lipscore’s email invitations.
Centralized control over all feedback request emails in Voyado.
Step 1. Reach out to your contact person at Voyado and request the following details:
Api key
Deltashare endpoint and bearer token
Deltashare access to tables: receiptslatest, receiptitemslatest, contactslatest, articlelatest, storelatest
A custom automation trigger with the name “lipscoreReview” and the tag [[reviewHTML]] (This is the HTML for the lipscore invitation to be injected into your email)
Step 2. Send the details supplemented by Voyado to your Customer Success Manager or to the Support team at [email protected]. The team will inform you about the timeline for the integration and keep you posted about its progress.
Step 3. New automation created in Voyado by Lipscore.
Step 4. Implementation completed.
Unlock the potential of high-volume ratings and authentic reviews for impactful data and business growth.
