Inspiration

Scorett

In addition to overall product ratings and reviews, Scorett ask their customers to rate the actual size, quality and fit of their shoes. This additional information helps their customers make better informed and more qualified purchase decisions, which in turn leads to increased customer satisfaction and fewer returns.

With Product Attributes, in addition to overall product rating and review, you can ask your shoppers to rate up to 3 product attributes – e.g., size, quality, comfort – on a 3- or 5-point scale. The attributes are 100% customizable to provide you with the most relevant category-specific feedback.

Main benefits of Product attributes

⭐️More detailed product information give shoppers more confidence in the decision-making process.
⭐️Better thought-through purchases result in happier customers and savings on returns.
⭐️Even better understanding of your customers product experience and preferences.
⭐️Even more solid basis for data-driven product and portfolio development.

E-commerce solution: Jetshop

March 2023

Dermalogica

We love how Dermalogica uses product reviews in their Facebook Ads: «The perfect cleanser for dry and sensitive skin. Always part of my skin care routine. » Written by Susan, one of their customers, in her own words, based on her personal and subjective experience with Dermalogica intensive moisture cleanser.

Consumers tend to trust actual users of the product more than the salesy product description written by the company selling it. By showcasing reviews written by real users of the product, Dermalogica builds trust, which leads to increased conversion and sales.

Product reviews also contribute to more qualified purchase decisions, which result in more satisfied customers and fewer returns.

E-commerce solution: Gurusoft

March 2023

Christiania Belysning

Christiania Belysning started collecting ratings & reviews with Lipscore in January. And we just love how they have adapted the ratings and reviews widgets to match the website design perfectly!

Did you know that one of the advantages of Lipscore is that our ratings & reviews widgets can be adapted and customized to fit your website design? You can choose between standard out-of-the-box layouts, colors and styles or design widgets exactly how you want them with CSS inside your account.

Ecommerce solution: Magento

March 2023

Agressive Health Shop

Aggressive Health Shop started using Lipscore to gather Service and Product Reviews in January, and with an impressive response rate way above our average of 22 % there is no doubt that their customers are engaged in their business!

We love how the service widget is displayed to the left in product listings, building trust and assuring potential customers that this is a safe purchase, thus contributing to increased conversion and sales.

Did you know that one of the advantages of Lipscore is that our ratings & reviews widgets can be adapted and customized to fit your website design? You can choose between standard out-of-the-box layouts, colors and styles or design widgets exactly how you want them with CSS inside your account.

E-commerce solution: Magento

March 2023

Christiania Glasmagasin

«We gather a lot of ratings and reviews, with a 29% response rate to ratings. It is so fun to collect all the reviews. I love it! » Cathrine Bardellotto, E-commerce manager at Christiania Glasmagasin says. «We’ve had a great onboarding process with Lipscore, which has helped us every step of the way.  Would absolutely recommend Lipscore to others. »

In less than 24 hours after the Kickstart campaign was sent out Christiania Glasmagasin received 3038 ratings and 443 reviews from their verified customers and could go live with Lipscore ratings and reviews straight away! With this incredible feedback boost, Christiania Glasmagasin will display their gleaming stars all over their online store in no time. And we cannot wait to learn how this affects traffic, conversion, and sales.

With our Kickstart campaign you can send invitations to customers who completed a purchase within a few months prior to the Lipscore integration and ask for their feedback. Get a high volume of ratings and reviews in less than 24 hours! Kickstart is offered to all new Lipscore customers.

E-commerce solution: Magento

February 2023

Care of Carl

We congratulate Care of Carl – Lipscore client & winner of «Netthandelsprisen 2022» (The Norwegian Online Shopping Award 2022) in the medium category.

«Care of Carl has managed to build a brand that delivers quality and service. They have lightning-fast delivery and fantastic customer service. They give their customers an exclusive feeling that is preserved throughout, » says jury leader and director of marketing in E-commerce and Logistics at Posten Norge, Kristin Dahl Hoffmann, in a press release.

Care of Carl started collecting ratings & reviews with Lipscore for all 7 websites/countries about a year ago. And we just love how they have adapted the ratings and reviews widgets to match the website design perfectly!

What a nice banner at the bottom! With all reviews automatic translated and displayed in the language for each target market, they get the most out of their ratings and reviews!

E-commerce solution: Askås

February 2023

Horseonline

Six months ago, Horseonline chose to switch to Lipscore from one of the world’s largest solutions for ratings and reviews.

The response rate has, among other things, increased from just over 6% to a whopping 24%! This means that today, 24% of customers choose to give a review.

«The Support Trigger flag bad reviews and give customer service the opportunity to take action, which help us make ALL customers happy», says Timmy Norin, CMO and Co-owner at Horseonline.

The customers’ feedback also help Horseonline evaluate their product range. «The trigger flags products that consistently get a different rating than we expected. And that gives us data for evaluating whether we should keep it or not. In some cases, we even pass the feedback on to the manufacturer. »

Read more: «In just six months, Horseonline has almost tripled the number of rated products!»

E-commerce solution: Askås

February 2023

Makeup Mekka

«Many people fake reviews these days, so it’s important for us to show that our reviews come from real customers. And that we have a third-party system verifying our reviews, » says Berit Sjøvik, CIO at Makeup Mekka.

Lipscore’s built-in functionality ensures that all reviews come from genuine customers. And that they are written in the buyer’s own words without changes.

Makeup Mekka uses the feedback (gathered with Lipscore) in several ways. In product development to see if a product needs to be updated. But also, to evaluate whether a product should be kept in the assortment or not.

«A product can sell a lot, but if many people are dissatisfied with it, we need to think about whether it should be removed,» explains Berit.

In addition, customer feedback is used in marketing. Makeup Mekka feels that young consumers prefer to get advice from other users. Who uses the makeup.

Read more: «Makeup Mekka enters new markets with translated reviews – increasing consumer trust!»

E-commerce solution: Viskan

February 2023

Princess Interiør

Princess Interiør just went live with Lipscore ratings and reviews, and with a response rate around our average of 22% they already have ratings and reviews on a large position of their products!

Princess Interiør sell the same products in different sizes and colors. With Lipscore Advanced Product Management they can gather ratings and reviews for all the different product variants and display them on all the products. This gives them a higher volume of ratings and reviews for their entire product portfolio!

And as the likelihood of purchase for products with five or more reviews is an astonishing 270% greater than the purchase of a product with no reviews (Spiegel) – the benefits of sharing ratings and reviews across product variants is huge!

E-commerce solution: nopCommerce / Digitroll AS

February 2023

GANT

GANT went live with Lipscore ratings and reviews in November, and we just love how the ratings and reviews widgets match GANT’s design perfectly, proudly displaying the well-deserved overall 4,7 score!

Did you know that one of the advantages of Lipscore is that our ratings & reviews widgets can be adapted and customized to fit your website design? You can choose between standard out-of-the-box layouts, colors and styles or design widgets exactly how you want them with CSS inside your account.

E-commerce solution: nopCommerce / Digitroll AS

February 2023

Swedemount & Sportshopen

Swedemount Sportswear have 14 stores under the name Sportshopen, and an online store for both brands. By sharing ratings and reviews between shops, product variants and countries they get a higher volume of ratings and reviews for their entire product portfolio!

And as the likelihood of purchase for products with five or more reviews is an astonishing 270% greater than the purchase of a product with no reviews (Spiegel) – the benefits of sharing ratings and reviews across brands, shops, product variants and countries is huge!

Ecommerce solution: Viskan

January 2023

Gneis

Gneis’ vision is to make quality clothes for all children. They sell the same products in different sizes and colors. By gathering ratings and reviews for all the different product variants and display them on all the products, they get a higher volume of ratings and reviews for their entire product portfolio!

With an average score of 4,9 based on 54 votes, there’s no doubt Gneis’ customers love this jacket! By displaying the ratings and reviews gathered for all 17 colors and 6 sizes on all product variants, they build trust and help their customers make better purchasing decisions.

Ecommerce solution: Viskan

January 2023

Makeup Mekka

Makeup Mekka has recently expanded to several new markets, and they display reviews in local languages. «It increases trust when entering a new market» says CEO Berit Sjøvik.

Lipscore’s automatic translations have been implemented, giving Makeup Mekka advantages when selling across borders. The company entered the Swedish market in 2020 and recently it was time for both Denmark and Germany. «We already had a lot of Norwegian reviews, » says Berit. «But when we entered Sweden, Denmark, and Germany, we had no local reviews to show. That’s why it was super important for customers to be able to see our other reviews, in their own languages. »

Read more: «Makeup Mekka enters new markets with translated reviews – increasing consumer trust!»

E-commerce solution: Viskan

January 2023

Princess

Princess just went live with Lipscore ratings and reviews, and already have gathered feedback from hundreds of customers! We really like the ratings and reviews widgets on princessbutikken.no, perfectly matching the website design.

Notice how they reply to reviews in public too, thus communicating with their customers while building trust.

Why write public replies?

• Replying in public is a great way to show your appreciation for the received feedback, as well as respond to negative experiences your customers had.
• Doing it shows other visitors of your website that as your customers they can count on you if something goes sideways in their shopping experience.
• Interacting with your customers’ post-purchase creates engagement, loyalty, and brand credibility.

Ecommerce solution: nopCommerce /Digitroll

January 2023

Hasta Home

Hasta Home started gathering ratings and reviews with Lipscore in August, and with a response rate of 22% they already have received feedback from more than 1.000 customers!

We love how the customized ratings and reviews widgets looks on their website, and on mobile too. Creating trust.

«We are really happy and excited, it all sounds so smooth and intuitive, it’s really unbelievable after all we have been through with our previous solution for collecting ratings and reviews », Mathias Kaski, Site manager at Hasta Home, said after their training meeting with our Customer Success Manager.

Hasta Home is a modern family business, offering curtains and home textiles with attractive designs and smart features to the European market. They have started to gather product and service reviews for their Swedish website <hastahome.se>. Soon they will be collecting reviews for all their websites: hastahome.no, hastahome.fi, hastahome.co.uk and hastahome.com.

By using features such as Q&A, Advanced Product Management and Automatic Translations, we’re pretty sure Hasta Home soon will have thousands of ratings and reviews on all their websites, creating trust in all markets by displaying the reviews in the local language.

We can’t wait to see the results for all of them!

E-commerce solution: WooCommerce

January 2023

Black Cat

Black Cat, Norway’s oldest coffee and teahouse, have been gathering ratings and reviews with Lipscore since early 2021. Their response rate of close to 50% this year, speaks volumes on how engaged their customers are – so we’re not surprised they’re doing great!

«We are very satisfied with your product and services», Lars Røst Christoffersen, CEO at Black Cat says. «You are forward-thinking and come up with good suggestions and input on how we can improve, and how we can use Lipscore for the best possible effect. The solution is easy to use and suits our needs well. »

Black Cat has an online store which sells to both consumers and other businesses, as well as two brick & mortar stores in Oslo.

A lot of the customer’s journey starts online, regardless of whether they’re buying coffee for themselves, their family, and friends or even colleagues. With tons of reviews, Black Cat is making it easier for the customers to choose the right coffee or tea that’s perfect for their taste!

With feedback from 1 out of 2 customers online, Black Cat get large amounts of data that they can use to improve their range of products:

⭐ Which products are customers most satisfied with?

⭐ Which products can be improved?

⭐ What are the main points customers are highlighting?

⭐ Which brands have the highest and lowest quality?

By having a trusted platform to deliver real customer feedback, Black Cat can keep improving and offering the best of the best!

E-commerce solution: Shopify

January 2023

Ark bookstore

Ark bookstore mainly sells books. They have collected a whopping 52,000 ratings and 17,300 reviews with Lipscore since 2020 and have seen an increase in sales and conversion after they started displaying the reviews on the product pages.

«Customers listen more to each other than to book reviews when choosing books. The fact that the reviews are from verified customers, is also important to create trust », says Leif Terje Bjerke, Digital Commerce in Ark.

«Lipscore help us improve the communication to increase the response rate on the email invitations we send to customers. The service and ease of use is great, and if we have any questions or problems, they fix it in no time. All in all we are very pleased with Lipscore» 

Read more: «Customers listen more to each other than to book reviews when choosing books to buy. »

December 2022

E-wheels

E-wheels have just begun to use Lipscore to collect product ratings and reviews on their Norwegian website <e-wheels.no>, and their results are already revealing an impressive response rate that is way above our average of 22%.

Soon, they will be collecting product reviews for all their websites: e-wheels.se, e-wheels.fr and e-wheels.fi. We can’t wait to see the results for all of them!

«Incredibly efficient platform for collecting product reviews and a great team to work with! We, at E-Wheels, can safely recommend Lipscore», says Markus Søderlind, CIO at E-Wheels.

And the numbers speak for themselves. Little titbit here: just a few months after switching from one of the world’s largest solutions for gathering ratings and reviews to Lipscore, one of E-wheels most popular scooters has gone from 112 to 1.424 reviews (and 5.362 ratings!!). That is an increase in the number of reviews of more than 1200%! Just by choosing to partner with Lipscore!!! Insane, we know – but we deliver.

In fact, E-wheels have gotten ratings on more than 80% of their products already, that’s HUGE!

By using our Automatic Translation Module, the E-wheels team are able to utilize their reviews as they are shared across their markets. The reviews are automatically translated and displayed in the language the target market is using, to help their customers make better informed purchase decisions based on real customer feedback across borders. This means more ratings & reviews = increased trust = boost in sales!

E-commerce solution: Episerver

December 2022

FLANCI Activewear

FLANCI started using Lipscore to gather product reviews in November, and with the impressive response rate of 44% there is no doubt that their customers are engaged in their business!

We love how the testimonial widgets are displayed on product pages, giving potential customers the final confirmation that this is a good purchase, thus contributing to increased conversion and sales.

«Our experience with Lipscore so far has been fantastic», says Nicky Chrascina, the owner and director of FLANCI. «From sign up, to Lipscore linking and synchronising the platform to our website, right the way through to being able to manage the Lipscore back office. Very easy and straight forward to use. »

Since 2017, FLANCI has delivered colorful running kits to the UK market and based on the feedback so far it seems like FLANCI has filled a gap in the market that make their customers very happy!

«We have had fantastic engagement from our customers so far and are delighted with the service we have received from Lipscore. Highly recommend», Nicky says.

Soon, FLANCI will be collecting service reviews in addition to product reviews, and we look forward to seeing those bright stars when entering this colorful online store!

E-commerce solution: Magento

December 2022

Gamera

About six months ago, the online store gamera.no was launched – offering gaming equipment at great prices and high expertise. With a total score of 4,9 out of 5 stars, there is no doubt that GamEra has filled a gap in the market that made their customers very happy. Their community is engaged in what they are doing, reflected by the impressive response rate of 43%!

GamEra AS uses Lipscore to collect both service reviews and product reviews. Their team is great to work with and we are happy to see that the feeling is mutual…

«Lipscore has delivered to the full for GamEra», Anders Sildnes, Co-founder / CTO of GamEra says. «We considered some alternative solutions for collecting ratings and reviews, but after our first meeting with Lipscore, we had no doubts. They are professional, provide guidance and support when needed, and are great people with excellent cooperation skills. And the solution itself, fantastic. And everything works as it should. »

E-commerce solution: Multicase

November 2022

Gaitline

We love how GaitLine use product reviews in their newsletters: «Best winter shoes I’ve had – recommended! » And when opening the newsletter, in addition to the selling product description, you can read what some of GaitLines’ customers are saying about these shoes. In their own words, based on their personal and subjective experience.

«Fantastic hiking boots for winters! Smooth leather that holds up nicely and can be wiped off easily. And I can stand and walk all day without my back getting tired. »  Ingeborg. ⭐️⭐️⭐️⭐️⭐️

GaitLine sell their unique shoes to the European and US market. By using our Automatic Translation Module GaitLine gets more ratings & reviews as they are shared across all markets.

All reviews are automatically translated and displayed in all target languages the webshop supports. This means more ratings & reviews. Increased trust. Which boost sale!

See the solution live on gaitline.com

E-commerce solution: Adobe Commerce (Magento)

November 2022

Skitt Fiske

BLACK FRIDAY, the final day of a crazy sales-month for most retailers. How do YOU stand out from your competitors, and make the customers choose you and your products? With product reviews, of course! And even better, by creating a list with your best rated products – making it even easier for your potential customer to find the products that offers the absolute best value for money!

Skitt Fiske started gathering ratings and reviews with Lipscore less than a year ago, and with an average response rate way about our average of 23% they already have ratings and reviews on a large position of their products!

We love how Skitt Fiske use their ratings and reviews to promote quality products. What a great way of giving the customers the confidence they need to make a satisfying purchase. Nicely done to the Skitt Fiske team!

E-commerce solution: Multicase

November 2022

ADVANCED PRODUCT MANAGEMENT
Feature showcased for lanullva.no!

Lanullva sell the same product in different sizes and colors. Which is the case for numerous online stores. With Lipscore Advanced Product Management they can gather ratings and reviews for all the different product variants and display them on all the products. This gives them a higher volume of ratings and reviews for their entire product portfolio!

And as the likelihood of purchase for products with five or more reviews is an astonishing 270% greater than the purchase of a product with no reviews (Spiegel) – the benefits of sharing ratings and reviews across product variants is huge!

So, if you sell the same product in different sizes and colors, you should check us out! We help you gather ratings and reviews for all the different product variants so that you get a higher volume of ratings and reviews for your entire product portfolio!

E-commerce solution Adobe Commerce (Magento), and web development by PearlConvert.

November 2022

SHARE BETWEEN SHOPS
Feature showcased for cykelkraft.se & spobik.se!

Cykelkraft is owned by Spobik AB. The two brands sell many of the same products and with Lipscore, they can share ratings and reviews between their separate online stores. This means more ratings & reviews for both brands!

And as the likelihood of purchase for products with five or more reviews is an astonishing 270% greater than the purchase of a product with no reviews (Spiegel) – the benefits of sharing ratings and reviews across stores is huge!

So, if you have more than one online store, or if you plan to scale up internationally, you should check us out! As Lipscore Reviews Syndication enables you to share ratings and reviews between different online stores, giving you increased exposure and sales from the first day.

Ecommerce solutions: Adobe Commerce (Magento)

November 2022

E-wheels

In just a few months, the number of reviews on one of E-wheels’ most popular scooters has increased by more than 1200%! From 112 to 1.424 reviews (and 5.362 ratings!!). Just like that – accomplished by switching from one of the world’s largest solutions for gathering ratings and reviews – to Lipscore. Already, E-wheels have ratings on more that 80% of their products, that’s saying something!

«Incredibly efficient platform for collecting product reviews and a great team to work with! We, at E-Wheels, can safely recommend Lipscore», says Markus Søderlind, CIO at E-Wheels.

E-wheels is just in the beginning of their journey with Lipscore to efficiently collect product ratings and reviews on their Norwegian website <e-wheels.no>, but their results are already revealing an impressive response rate that is way above our average of 22%. Soon, they will be collecting product reviews for their other websites: e-wheels.se, e-wheels.fr and e-wheels.fi – and we can’t wait to see the results for all of them!

By using our Automatic Translation Module, the E-wheels team are able to utilize their reviews as they are shared across their markets. The reviews are automatically translated and displayed in the language the target market is using, to help their customers make better informed purchase decisions based on real customer feedback across borders. This means more ratings & reviews = increased trust = boost in sales!

E-commerce solution: Episerver

November 2022

Nordvik Bolig

We are SO proud to be part of Nordvik Boligs newest innovation – the Nordvik app! And impressed by how Nordvik have embraced the Lipscore technology and found new and creative ways of utilizing our tech to create a competitive advantage in the real estate industry.

Every time a home is sold through Nordvik, the seller is invited to give feedback on their customer experience. The results are collected in an index that is updated daily, and which is available in the Nordvik-app and on nordvikbolig.no.

This means that anyone can go to nordvikbolig.no and read exactly what other customers think about the help they have received from Nordvik through the sales process!

«When we started measuring customer satisfaction in March, we were excited to see if the customers were in fact as happy with us as we thought. Luckily, they were! We have received several thousand replies already, and the average is a whopping 4.8 out of 5 », says CEO of Nordvik Bolig, Martin Kiligitto.

As far as we know, Nordvik is the only real estate chain that is open about their customers satisfaction! And we love that!

Download the Nordvik-app and check it out!

November 2022

Uretusjert

The online store Uretusjert.no loves their customers. And their customers love them back! The ratings & reviews widget displaying the total score of 4,9 out of 5 stars based on more than 1000 votes, and reviews filling up the testimonial widgets leave no doubt – shoppers are very happy with this online store.

30% response rate on ratings proves how engaged Uretusjert.no’s community is. Makes perfect sense to brag about it on Facebook! Look at this lovely Facebook-post, which starts with «Thank you very much! Many thanks to you, all our wonderful customers! »

Uretusjert.no was launched just a year ago, and with thousands of happy and customers engaged in their brand the future looks bright for this webshop!

Check them out: uretusjert.no

E-commerce solution: Mystore

November 2022

Rudo babyutstyr

Rudo babyutstyr has gained market share since they launched their online store rudo.no in June 2020. «You never get better if you don’t change things that don’t work. And the customers’ feedback has led to several improvements,» says Stine Løke, Assistant General Manager at Rudo.

Klick here to find out why Rudo went from 4 to 8 employees in two years, and how they focus on improvements and increased growth.

E-commerce solution: Mystore

November 2022

GOOGLE SHOPPING FEED
Feature showcased for mimmis.no!

Mimmis.no’ ratings and reviews gathered through Lipscore are visible in Google Shopping Ads.

How it works? Everyday, a Google Shopping XML feed gets automatically updated with new ratings & reviews, so that aggregated customer feedback for their products are displayed to potential shoppers on Google!

These ratings & reviews help with product research and purchase decisions, driving more qualified customers to mimmis.no’s product pages.

Google Shopping Feed and Google Rich snippets are functionalities that most solutions for gathering product ratings and reviews offer, but what makes Lipscore unique is the high response rate!

Companies that use Lipscore get feedback from 22,83% of their customers. The general average is just 4-11%. That’s quite a difference!

E-commerce solution: nopCommerce

October 2022

PRODUCT ATTRIBUTES
New feature showcased on vpg.no!

In addition to overall product ratings and reviews, Vertical Playground asks their customers to rate the actual size and quality of their backpacks. These additional information help their customers make better informed and more qualified purchase decisions, which in turn leads to increased customer satisfaction and fewer returns.

Click here to see Product Attributes live on vpg.no.

Do you want more detailed feedback on products? With Product Attributes, in addition to overall product rating and review, you can ask your shoppers to rate up to 3 product attributes – e.g., size, quality, comfort – on a 3- or 5-point scale. The attributes are 100% customizable to provide you with the most relevant category-specific feedback.

E-commerce solution: Multicase

October 2022

Horseonline

Horseonline decided to switch to Lipscore from one of the worlds’ largest solutions for gathering ratings and reviews – simply to gather MORE customer feedback! With their previous solution they had a response rate of 6-7%; with Lipscore they now have an impressive response rate of 24%!

«We think that Lipscore has a smarter way of working with reviews. Not all customers want to leave a justification (which their previous solution forced). And with Lipscore’s Product Attributes where we can ask customers to rate product attributes such as size, quality, comfort etc. we believe that we will get valuable feedback from our customers without forcing them to write a justification. Having said that, we do not feel that the number of written reviews has decreased», says Timmy Norin, CMO / Co-owner at Horseonline.

«Another great benefit of Lipscore is the ability to display reviews on all variants of a product – such as different colors. The backend is easier to use and more intuitive, and we really appreciate the Support Trigger function which help us spot and deal with unhappy customers. Overall, we are very pleased with Lipscore» concludes Timmy.

E-commerce solution: Askås

October 2022

Vi på tur

Vipatur.no has been live for a bit over a month and has had great results so far!

✔ Average score for their services is 4,7

✔ Their website filled up with 300+ new ratings and 140+ new reviews – and counting!

✔ They are utilizing some of our non-standard widgets, like Testimonial widget on product pages.

Check them out: vipatur.no

E-commerce solution: Multicase

October 2022

Gustavsen AS

Gustavsen AS is an online store specialized in hand mills and accessories for such machines. They started collecting ratings & reviews with Lipscore in May, and already have thousands of ratings and reviews on their website!

With an impressive response rate of 29% on ratings, there is no doubt their community is engaged in what they are doing – giving them a well-deserved average score of 4,7 across all products, based on 3418 ratings.

E-commerce solution: Multicase

September 2022

Fortis Clothing

«We have had the pleasure of working with Maria, Artemy, Thomas and Kevin, all who have been extremely helpful to help us integrate Lipscore with our Website. Our staff members had some excellent training by these members in how to use their site. We are now looking forward to gathering reviews for our website. » says Fortis Clothing.

E-commerce solution: WooCommerce

September 2022

Gamera

Just look at these widgets perfectly matching with Gamera.no‘s design and proudly displaying the well-deserved overall 4,8 score!

Did you know that one of the advantages of Lipscore is that our ratings & reviews widgets can be adapted and customized to fit your website design? You can choose between standard out-of-the-box layouts, colors and styles or design widgets exactly how you want them with CSS inside your account.

E-commerce solution: Multicase.

September 2022

Nilson Group

Nilson Group is now LIVE with Lipscore ratings & reviews on dinsko.no, dinsko.se and skopunkten.se.  And they’ve added a pretty cool functionality, where you can filter your search based on rating! So that their customers easily can find the best liked pair of shoes.

«We are happy to be live with new ecom sites. We hope that customer experience will increase with Findify that personalize content and improves product search for our customers. We are also happy that customers can filter out the highest rated products through the integration between Lipscore and Findify», says Martin Karlsson, CIO at Nilson Group.

This functionality is available to all Findify customers with a few clicks.

E-commerce solution: Norce

September 2022

Sweef Furniture

Sweef Furniture is LIVE with Lipscore ratings & reviews! They decided to switch to Lipscore from one of the worlds’ largest solutions for gathering ratings and reviews – simply to gather MORE customer feedback!

The number of ratings & reviews makes all the difference when it comes to increased trust, and as a by-effect, boost eCommerce sales.

Product ratings and reviews help with conversion and lead to more sales. When your web shop has a high volume of ratings and reviews on the majority of your products, your credibility shoots up.

By using our Automatic Translation Module, Sweef Furniture get even more ratings & reviews as they are shared across all markets!

E-commerce solution: Prestashop

August 2022

KOK Norge

KOK Norge just started using Lipscore for collecting service- and product reviews for their website. In less than 24 hours 174 customers have given them a total of 5 out of 5 stars. The feedback leaves no doubt – the customers are very happy with the KOK-experience!

«It’s so much fun to see how happy people are! », Kristin Lorange, CEO / Founder of KOK AS says. «Our Customer Success Manager Alina has been such a good guide to us. We are tremendously happy for having chosen Lipscore!»

E-commerce solution: WooCommerce

August 2022

Nordvik Bolig

After 3 months use of Lipscore, Nordvik Bolig still has 40% response rate in ratings and 25% in reviews. This means that every fourth customer writes a review. Which is insanely good!

With an average rating of 4.8 based on 1435 ratings, the feedback leaves no doubt – the customers are very happy with the Nordvik-experience!

«As a Real Estate Agency, we must have brokers with high competence, who deliver excellent customer experiences», says Bjørnar Førre Skogstø, Product Manager in Nordvik. «Satisfied customers comes back and recommend us to others. Measuring customer satisfaction is therefore a key for us, and the massive feedback we get from Lipscore really help us to continuously improve the customer experiences we deliver to our customers.»

August 2022

Kajakk & Fritid

Product reviews is an easy way to build trust, and thus boost eCommerce sale. With a response rate way above our average of 22%, the marketing team of Kajakk & Fritid have plenty of great reviews to choose from when making marketing campaigns.

Think about it – where would you like to buy your SUP board? At Kajakk & Fritid with an average of 4,7 out of 5 stars, and tons of reviews on their SUP boards, making it easier for you to choose the right SUP board for you. Or at one of their competitors with no ratings and reviews?

E-commerce solution: Multicase

August 2022

Nilson Group – Din Sko

You’re searching for a new pair of boots…wouldn’t it be nice to be able to sort the boots based on reviews? Making it easier for you to find the best pair of boots!

This is what the Findify & Lipscore integration does for our common customers like Nilson Group, with the webshops dinsko.no, dinsko.se and skopunkten.se

Available to all Findify & Lipscore customers.

E-commerce solution: Norce

August 2022

Enklere Liv

Gathering customer reviews is not only vital in paving the way to customer satisfaction, it is also a great way to promote quality products. We love how Enklere Liv is making the most out of their product reviews by adding actual customer feedback to their list of “Top 10 products”.

What a creative way of giving the customers the confidence they need to make a satisfying purchase! Nicely done to the Enklere Liv team!

E-commerce solution: WooCommerce

August 2022

The Body Shop

If you run an online store, you should definitely check out The Body shop! They have numerous ratings and reviews on more than 50% of their products, which is quite impressive for an online store with hundreds of products!

They also have a nicely designed ratings & reviews widget, with a Testimonial widget that “highlights” a 5-star review for each product, contributing to increase customer trust and thus conversion.

E-commerce solution: Magento 2

June 2022

Ekstra Leker

More than 500 customers have given Extra Leker a total of 4.8 out of 5 stars on the overall shopping experience in their online store. This is how to gain customer trust. With Product Reviews Ekstra Leker also makes it easier for their customers to choose the right product.

All ratings and reviews from Lipscore are (of course!) 100% real, written by real customers, using their own words and signed with their full name. This is what creates credibility.

E-commerce solution: Magento 2

June 2022

Gustavsen AS

In less than 24 hours Gustavsen AS received 1027 ratings and 189 reviews from their verified customers, scoring the average rating of 4,6! With this incredible feedback boost, Gustavsen AS could go live with widgets gleaming with stars and reviews in no time.

With our Kickstart campaign you can send invitations to customers who completed a purchase within three months prior to the Lipscore integration and ask for their feedback. Get a high volume of ratings and reviews in less than 24 hours! Kickstart is offered to all new Lipscore customers.

E-commerce solution: Multicase

May 2022

Jernia

Our friends at Jernia have found a new way to utilize the feed of information provided by Lipscore (using Algolia) – and they say that their customers really like utilizing the function!

Click here to see how it works!

E-commerce solution: SAP Commerce

May 2022

Northern Playground

Northern Playground is successful with its quality clothing: 55% revenue growth from the previous year! As part of the product development, the company uses ratings & reviews. The negative feedback is especially important.

«We invest a lot in collecting product reviews. We go through all the feedback we receive, both good and bad. The poor feedback is especially important with regard to further product development and improvement of existing products», says Camilla Gundersen who is responsible for marketing in the Norwegian online store.

She says that more than 1 in 3 customers choose to give feedback after purchase. «Few online stores in the Nordic region have a similar response rate», Gundersen thinks.

Read more: «Record year for Northern Playground – uses negative user reviews to get better.»

E-commerce solution: WooCommerce

April 2022

Amok Equipment

Amok Equipment‘s hammocks have won several product tests and become a common feature in the Norwegian forest. They use Lipscore to collect Product Reviews in their Shopify based online store.

«User feedback is alpha and omega. Our customers wishes and needs are what we live by. We use customer insight to develop products and the online store», says Steinar Bukve Witsø from Amok.

Read more: «Amok thanks their customers for helping with product development.»

E-commerce solution: Shopify

April 2022

Nordvik Bolig

Nordvik Bolig recently started using Lipscore to collect feedback on the customer experience delivered by their brokers. So far, they have an impressive 41 % response rate for ratings, and 23 % for reviews! The feedback leaves no doubt, with an average rating of 4.9 based on 159 ratings, the future looks promising for both Nordvik, and their customers.

«The customer experience we deliver every day is key, and we are delighted to see that the insights from Lipscore shows that our customers are indeed very happy with the Nordvik-experience!», says Bjørnar Førre Skogstø, Product Manager in Nordvik.

We look forward to see the ratings & reviews widgets on nordvikbolig.no , which we are convinced will increase their customer trust even more.

March 2022

Elektroimportøren

Elektroimportøren uses Lipscore to collect product reviews from customers.

«Previously, we used a solution that we developed ourselves. With our new solution from Lipscore, we get way more product reviews and have improved the website speed too», says Erik Hegerlund, eCommerce Manager at Elektroimportøren.

Elektroimportøren AS also uses Lipscore to:
⭐️Measure the product quality.
⭐️Produce high-quality content in the online store.
⭐️Track the overall customer satisfaction in their online store.
⭐️Track the shopping experience in their physical stores.
⭐️Improve and streamline their customer service.
⭐️To answer product questions faster.

Read more: «Elektroimportøren are perfecting their omnichannel concept with huge amounts of customer data»

March 2022

DressMyKid

More than 1600 customers have given DressMyKid.no a total of 4.9 out of 5 stars on the overall shopping experience in their online store! According to ehandel.com this reflects the company’s effort to provide exceptional customer service 24-7.

With 75% growth compared to the previous year, DressMyKid.no reached 29.2 million in turnover in 2021!

Click here to read the full story about DressMyKid.no’s success.

E-commerce solution: Mystore

March 2022

Tønnesen 1937

In less than 2 hours the online store «Tønnesen 1937» received 100+ ratings and 30+ reviews, using Lipscore Kickstart campaign. Their reaction: «The response is shocking!»

Just a few weeks later, they have now 333 service ratings & 107 service reviews on their website, giving them 4.8 out of 5 stars!

We really like the small service reviews badge on the top! As well as the customized badge displaying the reviews.

E-commerce solution: Shopify

March 2022

Skeidar

Skeidar is growing rapidly online, At the same time, the furniture chain is investing in connecting online and physical stores.

Skeidar uses Lipscore to gather product reviews from customers shopping online. Their plan is to gather product reviews from customers in their physical store. So far this year, they’ve doubled the sales in their online store, compared to the same period last year!

Read more: «Skeidar is growing rapidly online and use data to improve the shopping experience.»

E-commerce solution: Dynamics

March 2022

Mimmis.no

The market for toys and kids clothes is characterized by tough competition, but that doesn’t stop the entrepreneurs and couple Ole Johan and Marita W. Bredland.

In 2020 their online store Mimmis.no increased its revenue by 35% more than the previous year. The total sale was just over NOK 65 million, with a profit of almost NOK 3.5 million. Customer insight is one of their most important success factors. Read more at lipscore.com

Read more: «Product reviews are an important part of Mimmis’ strategy»

E-commerce solution: nopCommerce

February 2022

Apotek 1

Apotek 1 is one of our favorite pharmacies! 1004 customers have given Apotek 1 a total of 4.6 out of 5 stars. This is how to gain customer trust. With Product Reviews Apotek 1 also make it easier for their customers to choose the right product.

All ratings and reviews from Lipscore are (of course!) 100% real, written by real customers, using their own words and signed with their full name. This is what creates credibility.

When Apotek 1 also use Lipscore in new and creative ways, we believe that this pharmacy can get a head start in the battle for customers! We’ll tell you more about that later.

See the solution live on apotek1.no

February 2022

Care of Carl

Where would you like to shop? At Care of Carl with 4,8 out of 5 stars in their customer ratings based on thousands of votes, or at one of their competitors with no ratings and reviews?

Care of Carl recently started collecting ratings & reviews with Lipscore for all 7 websites/countries. In just a few months they have collected more than 3000 votes! And this is just for their Service Reviews. Wait for their Product Reviews…

Customer reviews might be downgraded in Swedish online stores, but as some of the largest retailers in Sweden have signed up for Lipscore ratings and reviews recently, we believe this is about to change!

E-commerce solution: Askås

February 2022

Babybanden.no

Babybanden.no is making the most out of their ratings & reviews by implementing it all over their website! We believe this will increase their sales.

By implementing our rating & reviews widgets into their carousel banners, the click-through-rate is likely to increase. Smart thinking Crall AS – you’ve definitely made this webshop smarter.

E-commerce solution: Mystore

January 2022

GaitLine

Planning to expand to new markets? By using our Automatic Translation Module GaitLine gets more ratings & reviews as they are shared across all markets.

All reviews are automatically translated and displayed in all target languages the webshop supports. This means more ratings & reviews. Increased trust. Which boost your sale!

See the solution live on gaitline.com

E-commerce solution: Adobe Commerce (Magento), with native apps for Lipscore.

January 2022

Tropical Vibes

Tropical Vibes have some nice tropical vibes on their ratings & reviews! This is how we customize the widgets to fit our customers brands perfectly.

And the integration with Mystore.no is quick and easy!

See the solution live on tropical-vibes.no

January 2022

Nansen Sport

Increased trust increases sales. That’s why Nansen Sportuse ratings & reviews in their newsletters and on their website. The more ratings and reviews you have on your products, the greater the benefits!

See the solution live on nansensport.no

E-commerce solution: Mystore

January 2022

Frivannsliv

Frivannsliv make it easier for their customers to choose the right Christmas gifts by adding Lipscore ratings to their recommended products. We believe that this will increase the conversion rate for those products. What do you think?

See the solution live on frivannsliv.no

E-commerce solution: Shopify

December 2021

Devold of Norway

Planning to expand to new markets? By using our Automatic Translation Module Devold of Norway gets more ratings & reviews as they are shared across all markets.

All reviews are automatically translated and displayed in all target languages the webshop supports. This means more ratings & reviews. Increased trust. Which boost your sale!

See the solution live on devold.com

E-commerce solution: Episerver

December 2021