Take Back Control From Trustpilot.

Customer reviews shape purchasing decisions, build trust, and directly impact sales. But if you're using Trustpilot, are you really in control of your reviews? Or are you paying for feedback that benefits them more than you?

Get Real Results. With Real Reviews.

Not all review platforms are created equal.

While Trustpilot is well-known, its open review policy allows unverified feedback, impacting authenticity, SEO, and response rates.

Lipscore is built for businesses that prioritize verified product reviews that boost trust and conversions; without the noise of fake or anonymous feedback.

I'm so glad we switched to Lipscore! Everything has worked flawlessly from start to today. Extremely knowledgeable, accommodating and solution-oriented! Our customer response rate has increased significantly and the web interface is very easy to use.
Elin Trimmel
E-commerce Manager of Underwear Sweden
Since integrating Lipscore, Hasta Home has experienced a remarkable 3-4x increase in customer feedback, achieving a 22% response rate. This surge in authentic reviews has not only enhanced customer trust but also provided invaluable data to refine our products and services.
Mathias Kaski
CEO of Hasta Home
Partnering with Lipscore has been invaluable. Verified reviews build trust, and products with more ratings see higher conversion. By tailoring communication, we’ve doubled response rates and reduced returns.
Vidar Tirèn
E-commerce Manager at Scorett
Customer Opinion

I'm so glad we switched to Lipscore! Everything has worked flawlessly from start to today. Extremely knowledgeable, accommodating and solution-oriented! Our customer response rate has increased significantly and the web interface is very easy to use.

Elin Trimmel
E-commerce Manager of Underwear Sweden
Customer Opinion

Since integrating Lipscore, Hasta Home has experienced a remarkable 3-4x increase in customer feedback, achieving a 22% response rate. This surge in authentic reviews has not only enhanced customer trust but also provided invaluable data to refine our products and services.

Mathias Kaski
CEO of Hasta Home
Customer Opinion

Partnering with Lipscore has been invaluable. Verified reviews build trust, and products with more ratings see higher conversion. By tailoring communication, we’ve doubled response rates and reduced returns.

Vidar Tirèn
E-commerce Manager at Scorett

The Struggles Brands Know All Too Well.

Your reviews should work for your brand, not someone else’s. It’s time to take back control and ensure your reviews are authentic, impactful, and owned by you.

Low Response Rates

Getting customers to leave reviews is a challenge, with Trustpilot’s average response rate estimated to be just 1–2%—far too low to build credibility and drive conversions.

Lost Traffic

Trustpilot redirects customers away from your site, reducing engagement and even promoting competitors on their platform.

Fake Reviews

Trustpilot allows anyone to leave a review, leading to fake feedback, unfair competition, and a loss of trust in your brand’s reputation.

Limited International Reach

Trustpilot lacks automatic translations and review syndication, making global expansion challenging.

No Review Ownership

Trustpilot owns the reviews you collect, meaning if you decide to leave, you lose everything, forcing you to start from scratch.

Transparent Pricing

Trustpilot’s pricing starts low for service reviews but rises sharply for product reviews, often costing more than expected.

VS. Trustpilot.

Lipscore takes these features to the next level and is designed to accelerate your brand’s growth.

RealReviews by Lipscore

Trustpilot

Response Rate
✅ 19.7% (ratings), 5.5% (reviews)
❌ Unknown (estimate 1-2%)
Verified Buyer Reviews Only
✅ Yes – Only verified buyers can leave reviews
❌ No – Anyone can leave a review
Fake Review Prevention
✅ No fake reviews—100% buyer-verified feedback
❌ 2.7+ million fake reviews removed in 2021
SEO Benefits
✅ Reviews stay on your domain, boosting your SEO
❌ Reviews are hosted on Trustpilot’s domain, benefiting their SEO
Ownership of Reviews
✅ You own and control all reviews
❌ Trustpilot retains ownership of service reviews
Customizable Widgets & Review Invitations
✅ Fully customizable to match your brand
❌ Limited customization, uses Trustpilot’s branding
Legal Compliance
✅ Fully compliant with EU privacy laws (GDPR)
❌ Unverified reviews risk legal issues under EU consumer protection rules
Automatic Translations
✅ Automatically translates reviews into multiple languages
❌ No built-in translation feature
Syndication
✅ Automatically syndicates reviews across product variants.
❌ No built-in syndication feature
Display of Reviews
✅ On own website
❌ Product on own site, service on Trustpilot's domain
Feedback Focus
✅ Strong focus on collecting high-quality feedback on products and service levels across all sales channels
❌ Primarily focused on collecting online service reviews; product reviews are secondary
Reporting Capabilities
✅ In-depth reporting and insights
❌ Basic reporting
Customer Success
✅ Dedicated manager
❌ Customer support only (chat/email)
User Interface
✅ Intuitive and user-friendly
❌ Simple interface
Pricing
✅ Premium (quality & trust focus)
❌ Tiered (low start, high for product reviews)

Clearing Up the Misconceptions.

At Lipscore, we put customer success at the heart of everything we do. Unlike platforms that focus on size over service, we’re committed to delivering a review solution that genuinely works for you, without the inflated costs or unnecessary complexities.

Bigger isn’t always better. We’re not here to be the largest; we’re here to be the best for your business.

Lipscore makes it incredibly easy for customers to leave feedback. With one-click ratings, customers can rate a product directly from their email, without needing to create an account or navigate elsewhere.

Lipscore keeps all reviews on your website, meaning you benefit from user-generated content that boosts your search engine rankings. Trustpilot hosts reviews on its own domain, meaning your content helps their SEO, not yours.

Only verified buyers can leave reviews on Lipscore. Our system completely eliminates fraudulent and anonymous reviews, ensuring that every rating reflects a real customer experience.

If you value authenticity, high response rates, and full control over your reviews, then Lipscore is the best alternative to Trustpilot.

Businesses are switching to Lipscore because it offers:

  • Higher response rates for more reviews
  • 100% verified, real reviews
  • Complete ownership of customer feedback
  • On-site reviews that boost conversions
  • Stronger SEO benefits for your own website
  • Valuable insights into customers and products
  • Industry-leading support

Lipscore offers better value for businesses focused on high-quality, verified product reviews that drive conversions. While Trustpilot’s tiered pricing may seem affordable initially, costs escalate quickly, especially for product reviews, often making it more expensive in the long run.

Ready to Boost Your Business?
Try Lipscore.

Real Reviews Update.

Monthly updates with product news, best practices, and inspiration to grow your business.

See Real Reviews™ by Lipscore in action.

Discover how Lipscore helps you:

  • Get more ratings and verified reviews through high response rates
  • Increase visibility in Google and AI-powered search
  • Build trust that boosts conversions and sales
  • Scale globally with automatic review translations

Get more verified customer feedback than you ever thought possible.

Book a demo to see how - no commitments, just valuable insights.

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