Free analysis
Find out what YOUR customers think about you and your products
Free analysis is offered to all online stores with a minimum of 1,000 orders in total for the last 3 months. A minimum number of orders is required to ensure that the analysis is based on representative data. You get to know what your customers think about you and your products – no strings attached!
This is how it works
We invite all customers who have shopped in your online store the last three months to give you a customer review. Maximum 10,000 invitations in total. You choose whether you want to collect Product Reviews and/or Service Reviews. Invitations are sent by email and are designed to fit your profile. All we need from you is an Excel file with necessary customer data*.
As soon as the report with your customers’ feedback is ready you will be invited to a 30-minute review of the results with one of our experts. After this meeting, you will receive your report by e-mail.
Note that the content of the report only can be used internally in your company. Publication of the reviews in your online store, use of the reviews in marketing, etc. assumes that you enter into an agreement with us on the collection and publication of ratings & reviews.
* Read more about how we handle personal information on behalf of our customers according to GDPR here.
Benefits
- You get to know what your customers think about you and/or your products.
- You can use the feedback to make improvements to your online store.
- You get to know your responsrate. Note that your actual response rate will normally be higher than this response rate *.
- You will find that most of the feedback from your customers is positive.
- You get a better basis to be able to calculate ROI, as well as to compare Lipscore with alternative providers.
* The response rate will normally be higher when sending an invitation immediately after purchase, than when sending up to 3 months after purchase.
Would you like to know more about free analysis?
Fill the form, and we’ll contact you within 24 hours.
Why do we offer free analysis?
Lipscore has the market’s best response rate on ratings & reviews for online stores. This means you can increase the number of your reviews you get much quicker than with any other solution.
We offer free analysis so that you get to know YOUR response rate, and can compare this with alternative providers.
The only thing we ask for is that we get 30 minutes of your time to show you how the customer insight and product knowledge you get with Lipscore ratings & reviews can give you increased sales and purchasing power. Then you are free to end the dialogue with us.
Limitations
After we have presented the results of the analysis to you, you will receive a report from us with your customers’ reviews, as well as important key figures:
- Your response rate.
- Products with the most feedback.
- Products with the least feedback.
- Average rating.
- Distribution of the number of stars.
This will give you customer and product insight that you e.g. can use to make improvements in your online store.
The content of the report can only be used internally in your company. Publication of the reviews in your online store, use of the reviews in marketing, etc. assumes that you enter into an agreement with us on the collection and publication of ratings & reviews.
Would you like to know more about our free analysis?
With free analysis, you get to know what your customers think about you and your products.
If you already have a system for collecting ratings & reviews, you can use the analysis to compare your current response rate with the response rate you get with Lipscore.
Free analysis is offered to all online stores with a minimum of 1,000 orders in total for the last 3 months. A minimum number of orders is required to ensure that the customer analysis is based on representative data.