Princess just went live with Lipscore ratings and reviews, and already have gathered feedback from hundreds of customers! We really like the ratings and reviews widgets on princessbutikken.no, perfectly matching the website design.
Notice how they reply to reviews in public too, thus communicating with their customers while building trust.
Why write public replies?
- Replying in public is a great way to show your appreciation for the received feedback, as well as respond to negative experiences your customers had.
- Doing it shows other visitors of your website that as your customers they can count on you if something goes sideways in their shopping experience.
- Interacting with your customers’ post-purchase creates engagement, loyalty, and brand credibility.
Ecommerce solution: nopCommerce /Digitroll