Product Reviews
Product Reviews shows what your customers think about your products. The reviews give invaluable customer and product insight and help you create a better shopping experience.
All solutions that gather product ratings and reviews offer the same basic tools. What makes Lipscore unique is the high response rate, combined with advanced functionality designed to get the most out of your ratings and reviews.
Why choose Lipscore?
Get 2 to 4 times more ratings and reviews by replacing other solutions with Lipscore. Lipscore is the fastest-growing solution for gathering ratings and reviews in the Nordics.
Companies that use Lipscore.
Why is the number of feedback so important?
Product ratings and reviews help boost conversion, which leads to bigger sales. But only if you have a high volume of ratings and reviews on a big portion of your products — not only the best sellers.
A high volume of feedback also gives you more data, which usually is more representative and improves your customer and product insight.
Benefits
The more ratings and reviews you have on your products, the greater the benefits!
- Increased trust increases sales.
- Loyal customers come back again and again.
- Higher traffic from Google due to user-generated content(UGC) and stars in search results.
- Spot and deal with unhappy customers.
- Large and representative data set. Improve both products and the customer experience with the help of proper insight. Increased sales give higher turnover and profitability.
Unique tools
The easiest way for your customers to give feedback:
- Just one click on a star registers the rating.
- Optional to write a review.
- Automatic translation of reviews.
Transparency for buyers gives product reviews increased credibility:
- Only verified customers can give feedback.
- Their full name is displayed as standard.
- The purchase date is visible in the review.
We put your business needs at the centre:
- We route customers to your website.
- You own your ratings and reviews.
- A user-friendly solution that requires minimal effort.
Functionality
All solutions gathering product ratings and reviews offer the same basic tools. What makes Lipscore unique is the high response rate. Choose Lipscore if the most important is to build a base with ratings and reviews for the entire product portfolio.
Get expert advice and a solution that will fit your needs perfectly. design invitations and widgets, integration, testing and implementation. You get training, and we’ll follow you up in the way you want and needs.
Adapted design
Widgets that are adapted and customized to fit the website design. Choose between standard layouts, colors and styles or design widgets exactly how you want them with CSS.
Invitations
Invitations are designed to fit your profile while following best practices to get the highest response rate possible. Send invitations by email or a text message.
Kickstart
Invite customers who completed a purchase within three months to give feedback. Get a high volume of ratings and reviews in less than 48 hours! In addition, we'll help you import ratings and reviews from previous solutions.
Stealth Mode
Get to know Lipscore without anybody noticing. Activate Stealth Modus to hide all traces of Lipscore from your online store while the solution still is running and gathering ratings and reviews.
Google Rich Snippets
Google Rich Snippets supports showing ratings and reviews in Google search results. The organic search result will display the star rating when a potential customer searches for a product. This can help increase the click rate.
Google Shopping Feed
Make your ratings and reviews visible in Google Shopping ads. A Google Shopping XML feed is automatically updated with new ratings and reviews every day.
Support Trigger
Support Trigger helps you spot and deal with unhappy customers. A case is automatically created in the customer service system whenever somebody leaves a negative review. The publication of the feedback is postponed for five days, giving you time to make the client happy again.
Questions and Answers
Let your customers ask questions on the product page and publish answers with the product. Enrich the product information while avoiding that customer service has to answer the same questions several times.
Product Attributes
Do you want more detailed feedback on products? With Product Attributes, in addition to overall product rating and review, you can ask your shoppers to rate up to 3 product attributes - e.g., size, quality, comfort - on a 3- or 5- point scale. Attributes are 100% customizable to provide you with the most relevant category-specific feedback.
Advanced product management
Do you sell the same product in different sizes and colors? Gather ratings and reviews for all the different product variants to get a higher volume of ratings and reviews for your product portfolio.
Automatic translations
When you want to sell your products in a new market, it's beneficial to have a good amount of ratings and reviews. Our translation module translates all reviews to whatever language your online shop supports, so all customers can read reviews in their own language.
Share between shops
Do you have more than one online store, or do you want to scale up internationally? Lipscore Reviews Syndication enables you to share ratings and reviews between different online stores, giving you increased exposure and sales from the first day.
Unique insight
Ratings and reviews create a lot of valuable data. We customize your dashboard and reports to give you the customer and product insight your business needs to improve the customer experience and increase revenue.
Let’s help your business get 2-4 times more ratings and 100% real, verified and legal reviews!
No other solution on the market gives you more ratings and reviews than Lipscore, or can guarantee that all reviews are 100% real, written by real customers, in their own words, unedited and verified by their identity.
Why choose Lipscore?
- The market’s best response rate
- 100% Real, Verified and Legal Reviews
- Get insight that help increase sales and revenue
- Spot and deal with unhappy customers
- Advanced functionality
We GUARANTEE we’ll increase your response rate, or you don’t pay!