Lightspeed is a leading provider of point-of-sale and e-commerce solutions for retail and hospitality businesses. Their easy-to-use platform helps stores, restaurants, and online shops run smoothly and grow faster. With Lightspeed, businesses can manage sales, inventory, and customers all in one place.
Type of integration: Backend integration via app in integrations app, frontend integration done via theme file editor.
Who can do the integration: Lipscore can do backend and frontend.
Depending on technical competence, customer can do the frontend themselves.
Estimated time for integration: 1-5 hours from when preferences are specified.
Learn how to get started with Lipscore on Lightspeed.
Step 1. First email from Lipscore onboarding team
Standard SLA: Integration instructions in the email.
Standard SLA if Lipscore does integration, Premium and Premium Plus SLA: Onboarding meeting where your integration preferences are specified (c. 25 min)
Step 2. Integration
Step 3. Testing of integration – Lipscore onboarding team tests the backend integration, reviewing flow and widgets.
Step 4. Account setup & training
Standard SLA: Account setup and training via Knowledge base articles
Premium and Premium Plus SLA: Training session (c. 50 min)
It is possible to import your past reviews to Lipscore, however, a very specific file and data structure is required for the import not to fail. Here is the template with explanation for the required datapoints. Note: If you collected product reviews via Shopify’s in-built ratings & reviews module, there are limitations as to data that can be exported. You may need to download ID exporter app and work on merging two data files together to arrive at an importable past product reviews file.
If you cannot find information you need, please reach out to support@lipscore.com
Here is what the developer will need to complete the integration between Shopfy and Lipscore: User guide for Lipscore x Lightspeed integration (step by step instructions, links to Lipscore plugin, configuration instructions and instructions on widgets)
If you cannot find information you need, please reach out to support@lipscore.com
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