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Displaying reviews across various webshops

If you are operating multiple webshops and some products offered in your webshops overlap, Syndication is a no-brainer. Syndicating reviews across webshops means showing customer feedback on the same products across all your websites.

Important: The prerequisite for Syndication to work are matching ProductIDs used in the Lipscore integration. If ProductIDs vary across websites, Syndication will not happen automatically and might not be possible, unless integration is updated accordingly.

How to activate Syndication feature?

Syndication will be automatically available in your Lipscore accounts if you have a Master account with several sub-accounts.

Hierarchical structure of accounts

How to set up Syndication?

Go to Settings – General – System settings – Product review syndication. There are a few options to be set up – 2 if only product reviews feature is activated in your account or 4 if you are collecting service reviews as well. By default, Syndication will be turned off in all your accounts.

Let’s assume you have 2 websites: Website A, website B. You are logged into the account connected with Website A.

  • Product review syndication – sharing: set at YES if you want product ratings and reviews from website A to be displayed on Website B.
  • Product review syndication – display shared: set at YES if you want product ratings and reviews from website B to be displayed on website A.

Analogically, set up Service reviews indication.

  • Service review syndication – sharing: set at YES if you want service ratings and reviews from website A to be displayed on Website B.
  • Service syndication – display shared: set at YES if you want service ratings and reviews from website B to be displayed on website A.

Repeat the setup in Website B account.

Setting up syndication in Lipscore account

Information about Syndication on reviews list

By default, information about the website the review was originally written for will be displayed at the bottom of each syndicated review.

Information about origin of review on reviews list

Some customers decide to remove this information from the reviews list – it is possible with CSS styling which can be done by your developers either in the website code or Settings – General – Theme settings in your Lipscore account.

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