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Getting Started
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Account setup and training
- 12-steps account setup
- Branding invitations
- Recommended invitations flow
- Customizing invitations text
- Basic invitations setup
- Invitations management
- Reviews approval method
- Reviews management
- Q&A management
- Customization of widgets
- General settings you should know
- Account setup check-list
- Set up Markets in your Lipscore account
- Lipscore Account Setup for Multi-Market Webshops
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Invitations setup
- Invitations management
- Branding invitations
- Recommended invitations flow
- Customizing invitations text
- Basic invitations setup
- Lipscore-hosted landing page
- Invitation intervals
- Email vs SMS invitation
- Sending invitations from your own domain
- Service reviews instead of product reviews
- Block invites for products or product categories
- Product attributes
- Customer attributes
- Service attributes
- Invitations language
- Setting up Lipscore email inside Voyado
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Reviews management
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Displaying ratings and reviews
- Basic CSS codes library
- Hiding widgets from the website
- Displaying information about reviewed variants
- Choosing reviews for testimonial widgets
- Reviews order: chronological or value-based
- Customization of widgets
- Displaying reviews across product variants
- Product reviews widgets
- Service reviews widgets
- Displaying reviews across various webshops
- Keeping Your Reviews Visible After an E‑commerce Platform Migration
- Lipscore widgets vs custom-made widgets
- Filtering options for Product review list widget
- Make sure your Product Reviews are discoverable by ChatGPT
- Review Popup Troubleshooting
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Getting reviews
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Attributes Feature
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AI Summary Feature
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Instant Reviews Feature
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Questions & Answers Feature
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Ratings and reviews in Google
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Analytics
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General settings
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Improving results
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Profile and users management
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GDPR
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Billing
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Reviews order: chronological or value-based
In your Lipscore account: Widgets > Global Settings > Review settings > Enable reviews sorting score
By default, the product reviews displayed in your reviews list are sorted by our algorithm. The goal of the sorting is showing the most valuable reviews on the top of the reviews lists. Reviews value score is based on:
- Review lenght (number of characters)
- Date of review (reviews have to be as fresh as possible)
- Media content (pictures or videos accompanying a review)
- Number of likes (‘thumbs up’ clicks that other users give a review)
If you would like the reviews to show up in a traditional chrolonogical order, change this setting to “No” and confirm with the blue tick.
Service reviews are always displayed in chronological order.
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