How Can We Help?

Search for answers or browse our knowledge base.

Print

Hiding widgets from the website

Hiding empty Rating widgets from product pages

In your Lipscore account: Widgets > Global Settings > Widget Settings > Hide widgets if the number of votes (ratings) is less than

Here you can choose a number of ratings you would like to have collected before you display the Rating widget on your website. If you set this setting to 1, the Rating widget will not be visible on your product pages until there is at least 1 rating in it – so there will be no empty stars on your product pages.

Stealth mode

In your Lipscore account: Widgets > Global Settings > Widget Settings > Stealth mode

Stealth mode is a setting which allows you to control which widgets are visible on your website and which are not.

In order to hide some or all widgets from the website, set Stealth mode to Yes, select the widgets you want hidden and confirm with the blue tick.

The selected widgets will no longer be visible to your website visitors, but invitations will be scheduled and sent and feedback will be collected from your shoppers and stored in the Lipscore account – but not displayed on the website.

Please note that there are some downsides to hiding the Rating widget and Review list widget with stealth mode: 

  • The Rating widget and Review list widget contain Schema.org markup, enabling Google to read ratings, reviews, and scores for rich snippets in organic search. When the widgets are hidden with Stealth mode, this is not working properly. 
  • The Rating widget updates the last_viewed_at date in our database, ensuring:
    • XML feed for Google Merchant Center (stars/reviews in Shopping ads) only contains products that have been viewed at least once within the past 60 days.
    • Lipscore Analytics captures active products viewed within 60 days.

With the widget in Stealth mode, products won’t be tracked or included in feeds/analytics.

An option it to hide the widgets with CSS instead (Widgets > Global Settings > Theme Settings).

Blocking widgets on specific product or category pages

In your Lipscore account: Settings > General > Blocked products

If for some reason you would like the widgets to be visible only on specific products or product categories, you can block them for the others. Please note – this will not block creation of invitations for purchases containing these products/categories, it will only prevent the feedback from showing on the blocked pages.

In order to do it, use:

Block product URLs 

  • to block the widgets on specific products: Separate URLs with Space, a comma(,) or Enter.
  • to block widgets on all products belonging to a specific category URL: Use * for wildcards, multiple wildcards are allowed.  https://store.no/category/* (blocks any product in the specific category),
    https://store.no* (blocks any product in the store),
    *store.no (blocks any protocol and www.store.no)

Blocked product categories

  • Insert category names, separate them with a comma (,) or Enter
    Separate categories with a comma (,) or Enter. Please make sure that you are using the same category names as used in the Lipscore integration. Otherwise the blocking function will not work.

Note: If information about categories is not sent to Lipscore via the integration, this functionality will not work. 

Table of Contents

Real Reviews Update.

Monthly updates with product news, best practices, and inspiration to grow your business.

See Real Reviews in Action.

Discover how Real Reviews by Lipscore can help you:

  • Build trust with authentic customer feedback
  • Boost sales through high-response rate reviews
  • Enhance visibility with Google Rich Snippets
  • Reach global audiences with automated translations

Get more verified customer feedback than you ever thought possible.

Book a demo to see how – no commitments, just valuable insights!

Get the latest news, tips & resources.

Straight to your inbox monthly.