How Can We Help?
Search for answers or browse our knowledge base.
-
Getting Started
-
Account setup and training
- 12-steps account setup
- Branding invitations
- Recommended invitations flow
- Customizing invitations text
- Basic invitations setup
- Invitations management
- Reviews approval method
- Reviews management
- Q&A management
- Customization of widgets
- General settings you should know
- Account setup check-list
- Set up Markets in your Lipscore account
- Lipscore Account Setup for Multi-Market Webshops
-
Invitations setup
- Invitations management
- Branding invitations
- Recommended invitations flow
- Customizing invitations text
- Basic invitations setup
- Lipscore-hosted landing page
- Invitation intervals
- Email vs SMS invitation
- Service reviews instead of product reviews
- Invitations language
- Block invites for products or product categories
- Product attributes
- Sending invitations from your own domain
- Service attributes
- Setting up Lipscore email inside Voyado
- Attributes syndication
- Customer attributes
- Show all articles ( 2 ) Collapse Articles
-
Reviews and Q&A management
- Reviews approval method
- Reviews management
- Q&A management
- Public reply to reviews
- Negative reviews management for Automatic publishing method
- Manage ratings & reviews: Support trigger method
- Negative reviews management for Manual approval method
- Feedback update
- AI moderation
- Deleting reviews
- Importing Q&As from a Previous Provider
-
Displaying ratings and reviews
- Basic CSS codes library
- Uploading Lipscore XML feed to Google Merchant Center
- Troubleshooting: Ratings and Reviews in Google Shopping
- Hiding widgets from the website
- Ratings and Reviews in Google organic results
- Displaying information about reviewed variants
- Choosing reviews for testimonial widgets
- Reviews order: chronological or value-based
- Customization of widgets
- Displaying reviews across product variants
- Product reviews widgets
- Service reviews widgets
- Displaying reviews across various webshops
- Migrating reviews to a new ecommerce platform
- Lipscore widgets vs custom-made widgets
- Filtering options for Product review list widget
- Make sure your Product Reviews are discoverable by ChatGPT
- Getting your XML Feed for your Google Shopping ads
- Review Popup Troubleshooting
- Show all articles ( 4 ) Collapse Articles
-
Getting reviews
-
General settings
-
Analytics
-
Improving results
-
Profile and users management
-
GDPR
-
Billing
Print
12-steps account setup
Before we begin the training let us just say:
Welcome to Lipscore!
We are really excited to have you on board and can’t wait to see your customer experience and relations reaching the next level of excellence with ratings and reviews.
Before you start setting up your account, make sure to test if the integration was successfully completed – unless you have gotten a confirmation already from the Lipscore team.
Then, the next 12 steps will guide you through:
- Branding invitations
- Recommended invitations flow
- Invitations text customization
- Basic invitations setup
- Invitations management
- Reviews approval method
- Reviews management
- Q&A management
- Customization of widgets
- Other General settings you should know
- Dashboard
- Account Setup Check-list
The buttons at the end of each article will guide you to the next step.
We hope you enjoy this journey and will find all these tips useful.
Enjoy!
Warm regards,
Lipscore Team
Table of Contents

