Search for answers or browse our knowledge base.
-
Getting Started
-
Account setup and training
- 12-steps account setup
- Branding invitations
- Recommended invitations flow
- Customizing invitations text
- Basic invitations setup
- Invitations management
- Reviews approval method
- Reviews management
- Q&A management
- Customization of widgets
- General settings you should know
- Account setup check-list
- Set up Markets in your Lipscore account
- Lipscore Account Setup for Multi-Market Webshops
-
Invitations setup
- Invitations management
- Branding invitations
- Recommended invitations flow
- Customizing invitations text
- Basic invitations setup
- Lipscore-hosted landing page
- Invitation intervals
- Email vs SMS invitation
- Service reviews instead of product reviews
- Invitations language
- Block invites for products or product categories
- Product attributes
- Sending invitations from your own domain
- Service attributes
- Setting up Lipscore email inside Voyado
- Attributes syndication
- Customer attributes
- Show all articles ( 2 ) Collapse Articles
-
Reviews and Q&A management
- Reviews approval method
- Reviews management
- Q&A management
- Public reply to reviews
- Negative reviews management for Automatic publishing method
- Manage ratings & reviews: Support trigger method
- Negative reviews management for Manual approval method
- Feedback update
- AI moderation
- Deleting reviews
- Importing Q&As from a Previous Provider
-
Displaying ratings and reviews
- Basic CSS codes library
- Hiding widgets from the website
- Displaying information about reviewed variants
- Choosing reviews for testimonial widgets
- Reviews order: chronological or value-based
- Customization of widgets
- Displaying reviews across product variants
- Product reviews widgets
- Service reviews widgets
- Displaying reviews across various webshops
- Migrating reviews to a new ecommerce platform
- Lipscore widgets vs custom-made widgets
- Filtering options for Product review list widget
- Make sure your Product Reviews are discoverable by ChatGPT
- Review Popup Troubleshooting
-
Getting reviews
-
General settings
-
Ratings and reviews in Google
-
Analytics
-
Improving results
-
Profile and users management
-
GDPR
-
Billing
Displaying information about reviewed variants
In your Lipscore account: Widgets > Global Settings> Review settings > Display product variant name
If your products have variants (color, volume, size), reviews for all variants can be merged. It happens automatically if your data is structured in a correct way, or it needs to be done manually so that all variants are treated by our system as one product.
Merging means that if you are selling the same t-shirt in 3 colors, and the blue one gets 1 rating and 1 review, the red one gets 2 ratings and 2 reviews and the green one gets 3 ratings and 3 reviews, after merging each will display 6 ratings and 6 reviews.
In this setting you can decide, whether you want to display information about which variant the review was originally written for.

Learn more about Product merging.

