Getting started

• Account setup check-list
• Getting started
• Testing the integration

Invitations setup

• Asking customers for service reviews instead of product reviews
• Basic invitations setup
• Blocking invitations for selected products or product categories
• Branding invitations
• Customizing invitations text
• Email vs SMS invitation
• Invitation intervals
• Invitations language
• Invitations management
• Lipscore-hosted landing page
• Recommended invitations flow
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Reviews and Q&A management

• Negative reviews management for Automatic publishing method
• Negative reviews management for Manual approval method
• Negative reviews management for Support trigger method
• Q&A management
• Reviews approval method
• Reviews management

Getting reviews

• Importing reviews from previous provider
• Kickstart: Sending review requests to past customers

Displaying ratings and reviews

• Basic CSS codes library
• Choosing reviews for testimonial widgets
• Customization of widgets
• Displaying reviews across product variants
• Displaying information about reviewed variants
• Hiding widgets from the website
• Ratings and Reviews in Google organic results
• Reviews order: chronological or value-based
• Troubleshooting: Ratings and Reviews in Google Shopping
• Uploading Lipscore XML feed to Google Merchant Center
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General settings

• API settings
• General settings you should know
• Notifications

Analytics

• Account Health Self-Check
• Dashboard
• Exporting reviews
• Improving the results

Profile and users management

• Password reset
• Users management

GDPR

• Hiding customer's last name or anonymizing
• Lipscore in your Privacy Policy
• Unsubscribing from review requests

Billing

• Adding credit card to your account
• Invoices overview
• Transactions overview