Lipscore Ratings and Reviews for Litium

SUMMARY 

Type of integration: App developed by Columbus Global, available in the Litium App store 

Who can do the integration: Columbus Global, Motillo or your in-house / other 3rd party developers. 

Estimated time and cost of integration: Please consult your Solution partner for an estimate. 

Lipscore onboarding process:   

Step 1. First email from Lipscore onboarding team 

• Standard SLA: Integration instructions in the email 
• Premium and Premium Plus SLA: Onboarding meeting (c. 25 min) 

Step 2. Integration  

Step 3. Testing of integration – once completed, you make a test order to see if an invitation gets scheduled and Lipscore tests the reviewing process and widgets. 

Step 4. Account setup & training 

• Standard SLA: You complete the account setup and training via Knowledge base articles 
• Premium and Premium Plus SLA: Training meeting (c. 50 min) 

Can reviews from previous provider be imported?

It is possible to import your past reviews to Lipscore, however, a very specific file and data structure is required for the import not to fail. Here is the template with explanation for the required datapoints. Note: If you collected reviews via Litium’s Rate & Review add-on, there is no reviews export function in your account. However, the developer working on the integration should be able to export these data from the database. 

Partner: Litium Read more about Lipscore x Litium partnership. 

FOR DEVELOPERS

Resources: 

• Lipscore plugin: Available in the Litium app store 
• Litium’s implementation guide 
• (optionally) Widgets library with previews and code  (FYI: It is possible to customize widgets in CSS in the Lipscore account or directly in your website code) 

Here is what your developer will need to complete the integration between Litium and Lipscore: 

• Active Lipscore account 
• Website(s): URL(s) of the website(s) where integration is supposed to be implemented 
• API key(s) and Secret API key(s) (available in the Lipscore account(s)) 
• Information on which widgets should be implemented and where 

If you cannot find information you need, please reach out to support@lipscore.com