The module for Lipscore x Shopware integration connects the backend systems of these two platforms, allowing the transfer of order data from Shopware to Lipscore in order to create and send review invitations to shoppers who purchased products in your stores.

Implementation

Step 1. Access details

Here is what we will need to complete the backend intgeration for you.

1. Create a Role for Lipscore user:
   
   Go to: Admin panel > Settings > System > Integrations > Users & permisions > Create role
   
   Add Name: Lipscore
   
   Add View permissions to sections:
   
   – Catalogues,
   – Content,
   – Customers,
   – Orders,
   – Other,
   – Settings
   
2. Add Lipscore integration:
   
   Go to: Admin panel > Settings > System > Integrations > Add integration
   
   Add Name: Lipscore
   
   Administrator: false
   
   Roles: Lipscore
   
3. Copy & share access key and secret key with your onboarding manager.

Step 2. Send these details to Lipscore

Send the access key and secret key from the instruction above to your Onboarding manager. They will inform you about the timeline for the integration and keep you posted about its progress. When the implementation is completed, invitations will be created inside your Lipscore accounts whenever a purchase reaches status that triggers data transfer (Order status DONE in Shopware).

Step 3. Order frontend integration with your frontend developer / agency

Backend integration allows for creation of invitations but in order for the shoppers to be able to leave their reviews and for their reviews to be displayed on your website, the initializer script and widgets need to be implemented in the website frontend. Your onboarding manager will present the widgets available in our offer, but to get an idea, you are welcome to take a look at these articles and into our Widgets Library.

• Product widgets
• Service widgets
• Widgets Library

Should you have any questions, please feel free to reach out to your Onboarding manager or our Support team at [email protected].