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Custom Interaction setup based on ratings/reviews received
Should you like to setup interactions in Voyado, that are triggered by ratings or reviews received, a new Specific Interaction needs to be created.
Specific interacitions can be, for instance: sending another email template once the customer left rating/review, etc.
- Go to New automation and create New specific interaction
2. Once a new specific interaction is created, edit it and make sure that it starts with a completed product rating interaction:
You may also specify how often this interaction can be used:
3. Once the Specific Interaction is set up, you can add a new activity (Choose activity):
