Should you like to setup interactions in Voyado, that are triggered by ratings or reviews received, a new Specific Interaction needs to be created.

Specific interacitions can be, for instance: sending another email template once the customer left rating/review, etc. 

1. Go to New automation and create New specific interaction

2. Once a new specific interaction is created, edit it and make sure that it starts with a completed product rating interaction:

You may also specify how often this interaction can be used:

3. Once the Specific Interaction is set up, you can add a new activity (Choose activity):