Since 1916, Ferner Jacobsen has built a reputation for premium fashion and exceptional customer service in-store. But earning the same level of trust online is a different challenge—especially for first-time visitors.

To strengthen their digital presence, Ferner Jacobsen partnered with Lipscore to collect and display verified service reviews from real customers. The goal was simple: make their strong reputation visible online.

Highlights from the collaboration:

• 11.8% response rate on verified service reviews
• 2,000+ reviews collected
• Clear, actionable feedback
• Ready to scale feedback collection to product level

With Lipscore, Ferner Jacobsen is turning satisfied customers into a trusted voice online—helping new shoppers feel confident before making a purchase.