Can Your Product Data Work Harder for You?
In the world of medical devices, accuracy and trust are everything. For Oxigo, a specialist retailer of oxygen concentrators and life-enhancing health equipment; product performance isn’t just a business metric, it’s a matter of daily reliability for their customers. But without structured review data, Oxigo was flying partially blind. They needed more than anecdotal feedback… they needed sharp insights to make confident product decisions, build trust, and stand out in search.
As Oxigo’s catalogue expanded, so did the need for better customer insight. But key gaps in their existing review system created real challenges:
The team knew that to serve their customers better and grow responsibly, they needed a structured, scalable review platform. One that could deliver real insights and boost visibility at the same time.
After switching to Lipscore, Oxigo gained exactly what they needed: a straightforward but powerful way to gather and act on verified customer feedback.
Here’s what changed:
What’s more, the team now responds to customer issues before they escalate—building stronger trust and long-term relationships.
“There’s a very clear dashboard where you can see the top-ranking products, but also the poorest-ranking products. That already gave us insights into specific items where we weren’t sure if we should still be selling them.
Another positive is the Google snippet results. With Lipscore, our products now show stars directly in the search results. We didn’t have that with other review platform. It works very well and looks very attractive in Google. I’m sure it helps us attract more organic traffic”
Since implementing Lipscore, Oxigo has seen powerful, measurable improvements across both operations and marketing:
Data-Driven Decisions
Quickly identify top- and underperforming products and adjust the assortment accordingly.
Improved Organic Search Performance
Review stars in search results now draw more clicks and boost credibility instantly.
Better Customer Retention
Faster follow-ups on negative feedback reduce churn and reinforce trust.
More Confident Purchases
Shoppers now rely on real, verified feedback, especially important for high-consideration medical products.
For a lean, specialist business like Oxigo, Lipscore adds power without complexity. The platform amplifies customer voices, supports operational decisions, and enhances every product’s presence online.
💡 It’s not just about collecting stars, it’s about putting every review to work.
With Lipscore, you don’t have to guess. You just have to ask.
Want to know which products your customers really love, and which ones are holding you back?
Book a demo to discover how verified reviews can transform your customer relationships.
Discover how Lipscore helps you:
Get more verified customer feedback than you ever thought possible.
Book a demo to see how - no commitments, just valuable insights.
