Nordvik Bolig recently started using Lipscore to collect feedback on the customer experience delivered by their brokers. So far, they have an impressive 41 % response rate for ratings, and 23 % for reviews! The feedback leaves no doubt, with an average rating of 4.9 based on 159 ratings, the future looks promising for both Nordvik, and their customers.
«The customer experience we deliver every day is key, and we are delighted to see that the insights from Lipscore shows that our customers are indeed very happy with the Nordvik-experience!», says Bjørnar Førre Skogstø, Product Manager in Nordvik.
We look forward to see the ratings & reviews widgets on nordvikbolig.no , which we are convinced will increase their customer trust even more.