Elektroimportøren uses Lipscore to collect product reviews from customers.
“Previously, we used a solution that we developed ourselves. With our new solution from Lipscore, we get way more product reviews and have improved the website speed too”, says Erik Hegerlund, eCommerce Manager at Elektroimportøren.
Elektroimportøren AS also uses Lipscore to:
- Measure the product quality.
- Produce high-quality content in the online store.
- Track the overall customer satisfaction in their online store.
- Track the shopping experience in their physical stores.
- Improve and streamline their customer service.
- To answer product questions faster.
Read more: «Elektroimportøren are perfecting their omnichannel concept with huge amounts of customer data»