How do I choose the best review management software for me? After working for many years in this industry, we have identified some critical features.
Very few online shops manage to collect high numbers of reviews from their customers. Here are some tips for you who want to increase the number of product reviews in your online store.
As an online store, no matter how hard you try, it is impossible to keep 100% of your customers happy. Read our tips for a well-functioning winback strategy.
Getting negative product reviews is never fun, but it can actually be a good thing that your customers give brutal feedback.
User-generated content is becoming a more common feature in online shopping. We have explored what types of user-generated content is out there and what it takes to succeed.